FAQ

1. What makes MochaHues unique?

MochaHues is a black woman-owned store dedicated to celebrating black art through our unique apparel and everyday products. Each item in our collection is designed to reflect the diversity and richness of black culture, bringing art to life in a wearable and functional form.

2. How does your print on demand process work?

All of our products are created using a print-on-demand process, which means each item is made specifically for you when you place an order. This approach helps reduce waste and ensures you receive a freshly made product every time.

3. What is your return/ exchange policy?

At MochaHues, we want you to be completely satisfied with your purchase. Any claims for misprinted, damaged, or defective items must be submitted within 30 days after you receive the product. For packages lost in transit, claims must be submitted no later than 30 days after the estimated delivery date.

4. How can I stay updated on new products and promotions?

Sign up with your email to receive updates, exclusive discounts, and our newsletter. Stay connected with MochaHues and be the first to know about our latest collections and special offers!

5. How do I wash and care for my products?

To keep your tops and tote bags looking fresh and vibrant:

1️⃣ Wash Cold: Turn inside out and wash on a gentle cycle with cold water.
2️⃣ Avoid Harsh Detergents: Use mild detergent and skip bleach.
3️⃣ Air Dry or Low Heat: Air drying is best, but if using a dryer, stick to low heat.
4️⃣ No Harsh Treatments: Avoid ironing directly on designs or using fabric softeners.

Treat them with care, and they'll stay looking great!